What’s included and what costs extra at Portofino Island Resort
Portofino Island Resort condos include a full kitchen, dining area, in-unit washer/dryer, private bathrooms for each bedroom and an extra half-bath, plus free on-site Wi‑Fi and access to the resort’s pools, fitness center, spa (age restrictions apply), tram, and many public facilities. Meals, spa treatments, certain activities (watersports, boat excursions, supervised kids' programs in some cases), amenity packages and some resort or third-party fees cost extra.
In this guide
- What’s included in your condo
- What resort facilities are covered by your stay
- Dining: what’s included and what you’ll pay extra for
- Kids, family activities and kids’ clubs
- Transfers, parking and access — what’s included
- Rules, policies and common extra charges to expect
- Things that might look included but usually cost extra
What’s included in your condo
All condo types at Portofino Island Resort include a complete kitchen, a dedicated dining area, an in-unit washer and dryer, private bathrooms for each bedroom and an additional half bath. Two- and three-bedroom units are offered in the resort (room names: Deluxe 2 Bedrooms 2.5 Bath Condo, Waterview and Deluxe 3 Bedrooms 3.5 Bath Condo, Waterview).
You also get free property Wi‑Fi and access to tower pools and Lifestyle Center facilities within the resort’s posted rules and occupancy limits (six guests for a 2-bedroom unit; eight for a 3-bedroom).
- Full kitchen (stove, microwave, refrigerator, cookware)
- Dining area and living space
- In-unit washer and dryer
- Private bathrooms for each bedroom + half bath
- Free Wi‑Fi and access to resort pools and common facilities
| Room name | Typical features |
|---|---|
| Deluxe 2 Bedrooms 2.5 Bath Condo, Waterview | 1 King Bed or 1 Queen Bed or 1 Double Sofa Bed; full kitchen; washer/dryer |
| Deluxe 3 Bedrooms 3.5 Bath Condo, Waterview | 1 King Bed or 1 Queen Bed; full kitchen; washer/dryer |
What resort facilities are covered by your stay
Standard condo rates include use of the resort’s public facilities such as the Fitness Center (open daily), tower pools and Lifestyle Center pools (hours posted), on-site tram to move between towers, and general access to the beach and grounds during posted hours.
Spa facilities, fitness classes, watersport rentals, and certain supervised children's activities are available on-site but typically incur extra charges or require advance booking.
- Fitness Center (open daily — classes may cost extra)
- Seven heated pools (including one indoor pool) — tower and Lifestyle Center pools have separate posted hours
- On-site tram/shuttle around property and free water shuttle to the Portofino Boardwalk
- Access to the beach during beach hours
| Facility | Included with stay? |
|---|---|
| Fitness Center (group classes optional) | Included to use; some classes or personal training may cost extra |
| Tower and Lifestyle Center pools | Included (subject to posted rules and occupancy limits) |
| Spa Portofino treatments | Not included — spa services cost extra and require reservations |
Dining: what’s included and what you’ll pay extra for
Accommodation rates do not include meals; the resort operates several paid dining outlets (Coastal, Portofino Al Fresco, Pizza Portofino, Cobalt Bar, Smoothie Bar, and Starbucks at The Market) and offers in-room dining/delivery. You can use your condo kitchen to prepare meals at no extra charge beyond grocery costs.
In-room dining and restaurant meals, bar drinks and specialty items are billed separately to your credit card or room folio. Coastal is reserved for owners, club members and resort guests and has published service hours; check individual venue hours for breakfast/lunch/dinner service.
- Coastal — dinner nightly (and weekend breakfast/lunch); in-room delivery available (call resort number)
- Portofino Al Fresco — lunch & dinner (casual menu, Pizza Portofino inside for stone-baked pizzas)
- Cobalt Bar — tropical cocktails and light fare (happy hour and seasonal specials)
- Smoothie Bar and Starbucks — morning and daytime café service
| Dining option | Included? |
|---|---|
| Coastal (restaurant) | Not included — pay per order; in-room delivery also extra |
| In-room kitchen use | Included (you pay for groceries) |
| Starbucks / Smoothie Bar | Not included — pay per order |
Kids, family activities and kids’ clubs
Portofino Island Resort is family-oriented and offers supervised kids’ programming, dive-in movies, poolside s'mores, and an on-site inflatable water park (Adventure Cove) with slides and a water trampoline. These family features are promoted by the resort but some activities and childcare options may carry a surcharge.
Children are welcome throughout the towers (no adults-only sections were found), but remember the reserving guest must be at least 25 years old and spa access has an age minimum for certain areas (Spa Portofino is 21+).
- Adventure Cove inflatable water park — on-site (may have usage rules or fees)
- Supervised kids’ activities and scheduled family events — some are surchargeable
- Seven heated pools and a designated kids’ Cove with posted hours
| Activity | Typical cost status |
|---|---|
| Pool access and general kids programming | Included (some supervised events may cost extra) |
| Adventure Cove | On-site — may require fee or scheduled access |
| Childcare / private babysitting | Not universally specified — advertised supervised activities may be surchargeable |
Transfers, parking and access — what’s included
Portofino Island Resort sits between the Gulf and Santa Rosa Sound and uses internal trams and a free water shuttle to the Portofino Boardwalk; once on property, the tram is provided by the resort. The property describes free self-parking with vehicle permits required and EV chargers at Central Reception and the Lifestyle Center.
The resort does not provide an airport shuttle; guests should arrange airport ground transport ahead of arrival. Note the property is on an island contextually connected by water access — local transfers to off‑island attractions typically use the resort boat transfer plus ground transport.
- No airport shuttle — arrange transport in advance
- Free self-parking on site (parking permits required; vehicle restrictions apply)
- Internal tram around the resort and free water shuttle to the Portofino Boardwalk
- EV charging stations located at Central Reception and Lifestyle Center
| Service | Included? |
|---|---|
| Internal tram | Included on property |
| Free water shuttle to boardwalk | Included (service runs on schedule) |
| Airport or off-island transfer | Not included — guests must arrange separately |
Rules, policies and common extra charges to expect
Portofino Island Resort is a cashless property: cash payments are not accepted and a credit card is required at check-in for incidentals and charges. The reserving guest must be 25 or older and present a photo ID and credit card at check-in (check-in begins at 4:00 p.m.; check-out is prior to 10:00 a.m.).
Other common extras: spa and salon services, fitness classes or personal training, water-sport rentals and excursions, certain supervised childcare or activity fees, curated amenity packages, and some third-party management listings note an extra check-in or seasonal amenity fee (these appear to apply to some rentals rather than being a universal resort charge).
- Cashless property — credit/debit cards only (accepted card brands listed on resort)
- Spa treatments (Spa Portofino) require reservations and cost extra; Spa access restricted to 21+
- Pet policy: no pets allowed (service animals exempt); units with pets may incur a cleaning fee
- Some third-party rental bookings may carry extra check-in or amenity fees — confirm with your booking agent
| Policy | What to expect |
|---|---|
| Minimum age to book/occupy | 25 years old; ID and card in reservation holder's name required at check-in |
| Pet policy | No pets allowed; registered service animals exempt; penalties for violations |
| Cash accepted? | No — cashless property; card required |
Things that might look included but usually cost extra
While access to pools, the Fitness Center and public resort spaces are included, services like in-room dining orders, bar drinks, spa treatments, private lessons, watersport rentals, boat excursions, and curated amenity packages will be billed separately. Always check menus, rental price lists and reservation confirmations for fee details.
Event services such as weddings and catered functions require separate catering/food and beverage arrangements through the resort and are not covered by a standard room rate.
- In-room dining and restaurant meals
- Spa treatments, salon services, and private cabana or couples treatments
- Watersport rentals (jet skis, parasailing, guided cruises)
- Tennis lessons, personal training, and specialty fitness classes
- Event catering and wedding packages
| Service | Likely billed |
|---|---|
| In-room dining / restaurant meals | Yes — pay per order |
| Watersport rentals / excursions | Yes — pay per activity |
| Spa treatments and salon services | Yes — reservation required |
