BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

Portofino Island Resort Pensacola Beach, Florida
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Spa Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350
Things to do

Spa Portofino: treatments, hours and what to expect

Updated · 4 min read · By the BookResorts travel team

Spa Portofino: treatments, hours and what to expect
Quick answer

Spa Portofino is the on-site full-service spa inside Portofino Island Resort’s Lifestyle Center; it is open daily from 8:00 a.m. to 5:00 p.m. and offers massages, facials, manicures/pedicures and specialty services (hot stone, CBD pedicures). Guests must be 21 or older to enter the spa and reservations are required for treatments.

In this guide
  1. Where Spa Portofino is and who can use it
  2. Hours and when to book
  3. Treatments and facilities you can expect
  4. How to plan your spa day with other resort amenities
  5. Practical policies and tips
  6. Dining and après-spa options

Where Spa Portofino is and who can use it

Spa Portofino is located within Portofino Island Resort’s 40,000-square-foot Lifestyle Center. The Lifestyle Center also houses dining outlets, the Fitness Center, and pool/deck spaces.

Spa access is restricted to guests age 21 and older. The rest of the resort is family-oriented, but the spa is run as an adult-only retreat.

  • Location: Lifestyle Center (on property)
  • Minimum age to enter spa: 21 years
  • Reservation requirement: advance reservations required for massage and spa treatments
FacilityAge policy
Spa Portofino21+
Resort (general)Family-friendly; reserving guest must be 25+

Hours and when to book

Spa Portofino is open daily from 8:00 a.m. to 5:00 p.m. The Fitness Center and other Lifestyle Center amenities have different hours, so check each area before planning.

Treatments require advance reservations; guests should contact the property directly to book preferred times and confirm availability.

  • Spa Portofino: daily 8:00 a.m.–5:00 p.m.
  • Fitness Center: daily 6:00 a.m.–10:00 p.m. (for planning classes and workouts)
  • Pool hours vary by location (Lifestyle Center pool 6:00 a.m.–10:00 p.m.; tower pools 9:00 a.m.–10:00 p.m.)
AmenityTypical Hours
Spa Portofino8:00 a.m. – 5:00 p.m.
Fitness Center6:00 a.m. – 10:00 p.m.
Lifestyle Center Pool6:00 a.m. – 10:00 p.m.

Treatments and facilities you can expect

Spa Portofino offers a range of treatments including massage therapy, customized body treatments, facials, manicures and pedicures, and specialty services such as hot stone therapy and CBD pedicures.

The spa includes supporting facilities often used as part of a treatment visit: dry saunas, steam rooms, a whirlpool, and private men's and women's relaxation lounges.

  • Massage therapy (reservations required)
  • Facials and customized body treatments
  • Manicures and pedicures (including CBD pedicure options)
  • Dry saunas, steam rooms, whirlpool, private relaxation lounges
Service typeNotes
Massage therapyAdvance reservations required
Facials / body treatmentsCustomized options available
Nails / specialty pedicuresIncludes CBD pedicure option

How to plan your spa day with other resort amenities

Combine a spa visit with the Fitness Center classes (Pilates, yoga, beach yoga) or a pool session. The Lifestyle Center layout makes it easy to move between spa, gym, and onsite dining.

If you’re staying in a condo unit — for example a Deluxe 2 Bedrooms 2.5 Bath Condo, Waterview or a Deluxe 3 Bedrooms 3.5 Bath Condo, Waterview — you’ll have a full kitchen and in-unit washer/dryer to use before or after treatments.

  • Schedule fitness class in the morning, spa treatment mid-day, then pool or dining in the afternoon.
  • Spa requires guests to be 21+, but Fitness Center and pools are family-friendly (note class times and pool hours).
  • In-room amenities (full kitchen, washer/dryer) allow flexible timing for longer stays.
Planning stepWhy it helps
Book spa early (advance)Secures preferred time and therapist
Confirm pool and class hoursAvoid scheduling conflicts with treatments
Use in-unit facilitiesChange and refresh before dinner at Coastal or Portofino Al Fresco
Living area with floor-to-ceiling windows and ocean view at Portofino Island Resort
Living area with floor-to-ceiling windows and ocean view at Portofino Island Resort

Practical policies and tips

Portofino Island Resort is a cashless property; bring a credit or debit card for spa charges. A credit card is required at check-in for all resort charges.

Check-in for condos begins at 4:00 p.m. and check-out is prior to 10:00 a.m. The reserving guest must be 25 years or older and present a photo ID and card in that name at check-in.

  • Cashless property: no cash accepted for charges, card required at check-in
  • Check-in starts at 4:00 p.m.; check-out prior to 10:00 a.m.
  • Spa reservations: call the property directly to make or change bookings
PolicyKey fact
Cashless paymentsCredit/debit cards only; card required at check-in
Age for condo reservationReserving guest must be 25+
Spa age limitSpa entry 21+
Aerial view of Portofino Island Resort pools, sandy beach and umbrellas beside the bay
Aerial view of Portofino Island Resort pools, sandy beach and umbrellas beside the bay

Dining and après-spa options

After a treatment you can dine inside the Lifestyle Center. Coastal serves dinner daily (5:00 p.m.–9:15 p.m.) and offers weekend breakfast and lunch; Portofino Al Fresco serves lunch and dinner (11:00 a.m.–9:00 p.m.).

For lighter options, the Smoothie Bar and Starbucks inside the Market are open daily from 7:00 a.m. to 5:00 p.m., convenient for a post-treatment juice or coffee.

  • Coastal (dinner daily 5:00 p.m.–9:15 p.m.; weekend breakfast & lunch offered)
  • Portofino Al Fresco (lunch & dinner 11:00 a.m.–9:00 p.m.)
  • Smoothie Bar & Starbucks (7:00 a.m.–5:00 p.m.)
VenueTypical hours / service
CoastalDinner daily 5:00 p.m.–9:15 p.m.; weekend breakfast & lunch
Portofino Al FrescoLunch & dinner 11:00 a.m.–9:00 p.m.
Smoothie Bar / Starbucks7:00 a.m.–5:00 p.m.
Bright dining room with white and blue tables set for service at Portofino Island Resort
Bright dining room with white and blue tables set for service at Portofino Island Resort
Things to do

Frequently asked questions

See all FAQs →
Do I need to reserve spa treatments before I arrive?

Yes. Spa Portofino requires advance reservations for massage services and other treatments; contact the resort directly to book your preferred time.

Can children use Spa Portofino or accompany adults?

No. Guests must be at least 21 years old to enter Spa Portofino. The broader resort is family-friendly, but the spa is restricted to adults.

Will spa charges appear on my room bill?

Yes. The resort is cashless and accepts payment by credit/debit card; spa charges can be billed to your room account with a verified signature or paid by card at the time of service.

What if I’m staying in a condo — which room types does the resort offer?

The resort’s condo options include Deluxe 2 Bedrooms 2.5 Bath Condo, Waterview and Deluxe 3 Bedrooms 3.5 Bath Condo, Waterview, each with full kitchens, dining areas, in-unit washer/dryer and private bathrooms.

Curved granite breakfast bar and decorative palm near the dining area in a Portofino Island Resort suite
Book your stay

Stay with full kitchens & family amenities

  • Lowest rate guarantee
  • Complimentary perks & upgrades
  • 24/7 concierge
Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Portofino Island Resort after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Portofino Island Resort.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Portofino Island Resort. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Portofino Island Resort or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer